With an international team of more than 1,000 colleagues, Mercedes-Benz Customer Assistance Center works to create the ultimate customer experience. Not only for motorists, but also to support retail and logistics companies. The head office of the Mercedes-Benz Customer Assistance Center is located in Maastricht.
- 04 februari 2025
- vacaturenummer: 681221
Multicultural and dynamic work environment
Administrative job - 12 to 20 hours per week
Work at the CAC head office in Maastricht (NL)
Working times between Monday and Friday 7.00-17.00
Temporary assignment about 6 months
Required language skills: German & English
- preferably experienced in a customer service environment
- fluent in German on a native level and near native communication skills in English
- the ability to remain calm and collected in difficult customer situations
- motivated and very customer minded
- excellent skills of Microsoft Excel and Word
- attention to detail based on organizational and time management skills
- living in the area of Maastricht
- immediately available
The XENTRY Commercial Administration team of Mercedes-Benz Customer Assistance Center takes care of the administrative part of the customer contact with for example authorized dealers and garages in regards to the diagnostic car system; XENTRY.
In this commercial administration team you take care of checking and comparing data in the databases. For these administrative activities it is important that you excel in working with Microsoft Word and Excel. There is no specific additional knowledge required. Everything you need to know to do your job properly will be learned on the job!
The Mercedes-Benz Customer Assistance Center has years of experience and a strong focus on customer focus. This gives Mercedes-Benz the know-how to manage and develop global customer contact centers worldwide. The Mercedes-Benz Customer Assistance Center is part of the Mercedes-Benz Global Customer Service & Parts Division and works closely with other departments and divisions to create the best customer experience. You will work at the Customer Assistance Center in Maastricht, close to the Maas and the center of Maastricht. From the train station it is less than a 1.5 km walk and also very easily accessible by public transport or bike. There is also free parking on site. And don't forget a cozy company canteen and an on-site barista!
- multicultural, dynamic and international working environment
- an open, friendly and relaxed atmosphere
- flexible working hours, between 12 and 20 hours per week
- temporary assignment about 6 months with the possibility to extend
Do you recognize yourself in this profile? Then apply quickly by clicking on the button below!
Emiel & Stephanie
Randstad Customer Contact
We work for Randstad Customer Contact, a specialization focused on the Customer Service industry
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