Customer Service Representative Italian - Road Side Assistance

As a customer service representative for our RSA-team (Road Side Assistance) you are responsible for providing the best possible customer service in urgent matters.

You are the first and most important point of contact and you are the most important link between our customer and our organization.

You always strive for perfect customer service. You have great communication skills and are able to communicate in English and Italian. You always have your eyes on the result and you are stress resistant.

• You're fluent in the Italian and English language (both written and spoken);
• You can handle stress;
• You are empathetic;
• Customer minded;
• Flexible.

You will be the most important point of contact. You provide the best possible customer assistance to our customers. You will act as a brand ambassador for Mercedes-Benz.

• Troubleshooting;
• Act quickly;
• Open-minded personality.

You are going to work at the head office of the customer service of Mercedes-Benz, at the Mercedes-Benz Customer Assistance Center in Maastricht. Here you will work with colleagues from all over the world!

• Multilingual;
• Multicultural;
• Dynamic environment.

Do you recognize yourself in this profile? Apply quickly by clicking on the "Apply" button below! If you have any questions, feel free to contact us!

Team inhouse MBCAC Maastricht

Randstad Customer Contact

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